Frequently Asked Questions
Everything you need to know about shopping with WHOOPEA
How do I determine the right size for me?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the perfect fit.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our returns portal to initiate a request.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the domestic region. Express options are available at checkout if you need your fashion fix sooner.
Which payment methods do you accept?
WHOOPEA accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.
Are your materials sustainably sourced?
We are committed to ethical fashion. 60% of our current collection is made from organic cotton or recycled polyester, and we aim to reach 100% sustainability by 2026.
Can I track my order once it has shipped?
Yes! Once your order leaves our warehouse, you will receive an email confirmation with a tracking number and a link to monitor its journey to your door.